Shipping policy

AUSTRALIA POST STANDARD: 

Please note that all of our items are made to order, which means each product is carefully crafted just for you. As a result, our standard shipping time is 10-15 business days for processing and shipping.

If you're looking for faster delivery, we offer a selection of Instant Dispatch items that are available for expedited shipping. Simply click on our "Instant Dispatch" section to find products with faster processing times.

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. D'vin Jewels cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays. Local duties and customs charges at the destination are to be paid by the customer.

For New Zealand orders- Customs does not collect duty, fees or GST unless the value of your item/shipment is over NZ$1000

We appreciate your patience and understanding as we create your order with the utmost care!

Risk And Ownership:

The Product(s) ordered will be at your risk from the time of delivery or collection (as the case may be). Ownership of the Product(s) ordered will also pass to you on delivery or collection (as the case may be), provided full payment of all sums due in respect of the Product(s), including any delivery charges, has been received. 

We appreciate your patience and understanding as we create your order with the utmost care!